Allocate Work And Check Peoples Performance Construction Essay

Published: 2021-06-25 09:55:05
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Category: Construction

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A1
Give an example of how you have developed, maintained and encouraged working relationships which promote goodwill and trust.
     As a good example I can use the situation on Must Quay Site, working for Lancsville Construction, when the job was needed to be adjusted to a new time frame and that will involve carpenters as much as the concrete subcontractors working overtime and some weekends to be up to date. I had problems with the subcontractors working overtime. The supervisors informed me that they have no man willing to stay and work overtime. For me was strange because usually the majority of people I knew they liked making more money. So I have asked the carpenters directly and the concrete people also and I have discovered that they did not get paid overtime as it supposed to. So I called very next day the foremen and the supervisors to a meeting asked them very specific that the men working overtime has to be paid accordingly. And I had no problem anymore and the people worked better than ever completed the job way before schedule and within the budget. People were more confident about their value and feel good knowing their work will be reward it accordingly.
From the beginning of my position as a manager I believed that group meetings are excellent ways of improving communication which is the key to good working relationship. There is every week a toolbox talk on a subject which I believe needs more attention. In that meeting I am always treating each person as an individual rather than a group and I encouraged them to make their own contribution to the discussions. On every meeting I encourage debates on key topics so that each person has the opportunity to say their opinion. I always try to make workers feel that their view is important and respected by others.
In addition to meetings I recognise the good work when I see it and by showing that, workers feel that are valued, their confidence is increasing and they will always have more commitment to work.
Trust and respect are the key factors in any working relationship.
On site I like people speaking their arguments face to face and not behind each other back. When I disagree strongly with something that a person has said or done, I will address this with him directly first and try to solve this amiable.
When I am on site I interact with people, no matter of their role, in a relaxed, informal manner so they can feel more comfortable about speaking their opinions. I listen carefully to what they have to say and share my own feelings with them. This way I can encourage mutual trust and respect and resolve any issues before becoming significant. By doing all this I am ensuring that people are encouraged to work together to achieve the same objectives.
Complete 24.1.13.
A2
How do you inform relevant people about work activities in an appropriate level of detail and with an appropriate degree of urgency?
     For each activity there is a method statement and for any work involved on a construction site there is a risk assessment made. Before any worker has access on site he will have an induction which is a face to face information meeting where general site rules are explain and specific rules for each trade.
Before any job begins anyone will have a written method statement specifically for each job needs doing. This will be explained face to face to the worker or the supervisor in charge with the job. All people involved will have explained a risk assessment to make sure they understand the risks involved and the measures to bring the risks to acceptable levels.
All the information is in writing making sure that people reading it and then explains it to them to eliminate any misunderstanding.
When there is a change in any work activities supervisors will be immediately informed so they can take appropriate action and pass that information to the people caring out the work.
Where there are no urgencies all changes will be discussed in the next scheduled meeting or toolbox talk or daily works briefing.
Clients are kept informed by e-mail at regular intervals about the progress of the job and if is necessary I will call them and arrange a meeting to discuss any site issues together with the architects and relevant people
They can always come in and have a site visit to check the progress of the activities on site.
In case of an emergency there are appropriate trained people on site to take actions and the right numbers to call are displayed everywhere on site.
Complete 24.1.13.
A3
Describe how you offer advice and help to relevant people about work activities and encourage questions, requests for clarification and comments.
     I offer my advice and help anytime I feel appropriate to the supervisors and people involved in work activities, but I try in the same manner to learn from the most experienced workers and listen their opinions and comments. Also there is a communication process established between me and people where everyone can ask for clarification, whenever, no matter if are problems or just a comment of how that job can be done better.
I do take people opinions very seriously and when they have a better solution to a specific task I always try to get it applied, if possible.
By demonstrating the ability to keep my colleague’s confidences, I will earn their trust and they will therefore reward me with the same courtesy.
As an example I can say even on the first day on site, at the first induction, advice is giving about all the activities on site and every week are toolbox meetings where again rules and procedures are explain and all questions answered and clarified. Meetings are regular with architects, engineers and managers where different aspects of the job are analysed and any comments and advices coming from anyone involved are appreciated.
Surveyors are updating me daily on all activities and keep me up to date with the needs of the site and also I get in touch with the suppliers when there is a change in scheduled delivery or quantities needed.
Every time there is a change in the activities on site, like a new slipform needs to be installed on a new structural concrete core, (example on Wembley Stadium working for PC Harrington), will be a work meeting everyday with the supervisors, foremen, and the installation contractors, until all issues are clarified and the work starts and progresses with no problems and in the time frame. On a slipform there many trades to look after, steelfixers, carpenters, concrete people, platform operatives, scaffolders, engineers, hoist operatives and each of them trades has to be directed and advised as often as possible and by any means necessary because any mistake cannot be rectified at any later date.
And I have to make sure the supervisors have their question clarified way before any concrete starts pouring and all professional queries are formally made with RFI’s.
Complete 24.1.13.
Allocate Work and Check People’s Performance
B1
How do you allocate work to team members, taking account of their current circumstances, and brief them on the standards expected?
In order to allocate the appropriate type of tasks to any of the team members involved in a project I am first indentifying who is best suited to perform whatever required activity.
When a new site is about the start I am already aware of the duties involved from the meetings I had with the architects, engineers, surveyors and senior contract managers.
For example, one team member who is most experienced may be given the role of a supervisor because I know from the past experience that is able to pass on the information from me that he can direct and advice into right direction the workforce in order to achieve the objectives.
By consulting with team members it is possible for individuals to indicate the role they feel they should have in any activity.
Depending on their personal circumstances I can make a decision whether to allocate for example a specific high risk task to a certain person who has family problem.
This helps encourage team members to adopt the roles they feel most comfortable with. This helps ensure that individuals are taking responsibility for their roles.
On some occasions I encourage team members to take on roles that they are less inclined to select for themselves as this aids the development of the individual and helps ensure that the team as a whole is strengthened.
I always make aware before work is allocated any trades or subcontractors about the standards required and the work involved to achieve those standards by referring to the SOW and task method statements, this is to ensure that team has the appropriate level of competence and ability to complete the work and meet the objectives.
Complete 24.1.13.
B2
Provide examples of when you have identified unacceptable or poor performance, discussing the cause(s) and agreeing ways of improving performance with team members.
     Poor performance should always be unacceptable, being the main reason in delaying the job, make it more expensive and getting negative feedback. When I started a new major residential development for Byrne Bros as a Site Manager at Atlas Wharf, I had a new company in charge of concrete slab pouring. The company came with good references but the team was new. At the first slab was so bad that I have almost sent them home. At the end we had an agreement to get two of my experienced man involved to direct them into right direction. With the right guidance and close supervision after few slabs I have managed to have a good concrete team and get the right results.
On a different site working for Lancsville Construction Ltd. as a Site Manager in Wimbledon building residential flats, I had a poor performance from my Project Manager to whom I reported usually. I was in need of supplies and tools for the site to keep the work in the right direction and not falling behind. All my requests were responded few days later or even forgotten. I have called him for a site meeting and I explain the situation and asked him to relay the task of getting the supplies and tools direct to me as it will major improve the works. He agreed and the job went smoothly to the end.
On a different site working again for Lancsville in Angel I had a team of painters subcontractors which they had to decorate about 25 flats. They performance was unacceptable. My quality surveyor checked they work and inform me that falls way below the standards. I have them for another day just to test them further but unfortunate I had to replace them with a new more dedicated team to do all the decorating work again.
Poor performance is usually unaccepted as it contradicts the company quality assurance procedures which are:
To develop a full understanding of the needs of our customers.
To work in close co-operation with clients, customers, suppliers and sub-contractors to provide the right quality work and service, first time.
Actively to seek customer feedback and to use this as a format for continuous assessment and improvement.
To develop the potential of our employees to ensure all members of staff are capable of undertaking work required in a safe and responsible manner, in accordance with the Company’s Health and Safety and Environmental policies.
Complete 24.1.13.
Enable Learning Opportunities
C1
Give an example of when you have worked with the team to identify and prioritize learning needs and have identified and obtained information on a range of possible learning activities.
All construction operatives involved in a project at this present time needs to be competent and adequately trained. At a residential development where I was appointed Site Manager working for Lancsville in Peterborough, I had a prestart meeting with the Site Manager. Going through the project documentation I have realized that at all the time on site it will be present a MEWP (Mobile Elevated Working Platform) and there will be working on height most of the time. I have arranged few days of onsite training for all those involved in the project including the site manager to be trained and tested in the use of the MEWPs (IPAF) and mobile towers together with harnesses and lanyards. For all the duration of the project I have identified with the help of the site manager and supervisors all the training needs for the working personnel, like the use of nail gun or changing an abrasive wheel on a angle grinder.
On a different site in Angel I had a lot of scaffolding in use and there where a competent contractor looking after that. There were times when I could not rely on them for the proper inspection of the scaffoldings access towers because all the changes of the site layout. In that case I had to get one of my supervisors trained and certified in the inspection of the scaffoldings for me to be confident that all scaffoldings are inspected an up to date certified.
Apart of these examples, on PC Harrington we had high level meetings were I informed the senior management about the need of getting the site managers and supervisors trained in the Health and Safety issues. The best course was the 5 days SMSTS accredited by the CITB.
By rotation on the next months after the meeting we had all the personnel involved in management and supervision SMSTS trained and certified.
Complete 26.1.13.
C2
What methods do you use to evaluate the learning activities undertaken with team members to ensure the desired outcomes have been achieved?
In order to achieve my objectives which coincide with the company’s objectives I have a results monitoring system in place.
If the results are poor in a specific activity I arrange a meeting with the supervisors and give them a specific topic for discussion on the next toolbox talk. The feedback I am getting from all the people involved in a project is closely examined to ensure that all the team members involved in learning activities have the desired outcomes achieved. At Wembley Stadium (PC Harrington) I made an assessment of the level of training shuttering carpenters had by getting an accredited assessor on site. By doing that I was ensuring that they were proper qualified to do the specific task by getting the appropriate NVQ Level.
For the newly trained personnel I have the supervisors to check on regularly basis their work and report to me, to ensure that their performance has improved and what they learn is implemented in the day to day activities.
Apart of that I use practical tests, questionnaires, results monitoring, all recorded on file, which are compared with previous performance sheets to highlight the level of training achieved.
At the end of any training I have a meeting with the course provider representative and discuss the level of the response he had from the newly trained personnel. He will give me the necessary feedback to properly evaluate the level of knowledge and in some cases the lack of it, of my employees or subcontractors.
Even on the first day on site new trades have a brief questionnaire to fill which high lights their knowledge level on Health and Safety issues and keeps me up to date about their needs in learning. On Blackfriers site working for Byrne Bros, I even had to refuse entrance on site to some of the new people because of their lack of knowledge on the major Health and Safety issues like working on heights and personal protective equipment and recommended them to get proper trained before starting work.
Complete 28.1.13.
Contribute to the Identification of a Work Team
D1
Show how you have negotiated and agreed proposals which are likely to produce an effective team.
As a Project Manager I start getting the right team by appointing an experienced Site Manager for the specific site. On a start of a project like in Gunnels Wood Park working for Zelltec, which involved major both refurbishment and construction works I have chosen my new Site Manager from a list of candidates by consulting with the Contract Manager for that job and making a selection based on their experience and training as well as their proven track record on similar previous jobs.
Choosing my Site Manager, I had a meeting with him and the Client at site location where I presented the site and all the works involved and ask him to provide me, before works starts, with a proposal of the trades and subcontractors needed for works to begin.
All prospective subcontractor companies required to undertake work will have initially issued a subcontractor’s Assessment Form which they have to complete. This will be then assessed by me and Contracts Manager together with the Quantity Surveyor in order to comply with the activities involved and ensure that the objectives are achieved within the timeframe and budget.
Apart of the subcontractors at that specific site I had to make sure the work will be supervised at all times because the adjacent properties were occupied and the client specific requested that the existing businesses are not to be disturbed. I had to appoint a site agent for liaising with the existing business owners and keep them inform of any disturbances likely to occur.
For the short or unforeseen work I had a work budget to use on temporary work force. When this is the case I get in touch with registered work agency and get the appropriate number of personnel to complete the required work in time and within the budget. The use of agency operatives is very practical when there is change in the circumstances and I’m required to complete a job sooner. In many cases I will have the extra people on site the very next day and I can achieve the new objective.
Complete 27.1.13.
D2
Provide an example of where you have followed the rules and formalities for obtaining people and services.
I have worked for major companies over the years and all of them had the same important rule to follow and that is to keep close the hard and experienced working people. Whenever I had to start a new site, like the one in Peterborough working for Lancsville, I brought with me experienced people from previous site to make sure I get a good start. As the job progresses and more people were needed I asked the site manager to start by calling first at the head office to check if we had any people available which previous worked for our company and they are known by their good reputation. When former employees were not available the site manager had to check the job applications we had on files and we conducted few interviews mostly for supervisor’s position. For the temporary position the company had a contract with few reputable work agency which I called to fill the available position. The work agencies they make sure that the people send to work are properly trained and qualified for the job in hand and the proper interview has been conducted.
In Gunnels Wood Park site I had to use subcontractor companies, like a roofing company called JAP, and a different process of selection had to use. The job was to change all the roofing lights and to replace any damaged roofing panels to the entire estate. A vetting of that company had to be done which involved gathering references, descriptions of previous jobs, invites to tender, costs involved. After everything was agreed with my contract manager and all parties were satisfied we had a pre-contract agreement and a meeting on site to discuss the start of the project.
Complete 26.1.13.
Establish, Implement and Maintain Systems for Managing Health, Safety and Welfare
E1
Explain how you ensure health, safety and welfare equipment and resources are available and sufficient to meet current legislation.
Construction workers needs adequate toilet and washing facilities, with cold and hot water, soap and towels, a place to warm up and eat their food like a canteen, a dry room to store and dry their clothing, Personal Protective Equipment for the type of work, First Aid and a satisfactory working environment.
I have to consider the availability of welfare facilities, their location on site and regular maintenance from the planning and preparation stages of the construction project, before construction work (including demolition) starts.
When planning welfare provision I must consider, in order to comply with the current CDM legislation, the nature of the works to be carried out and the health risks associated, for example on Wembley Stadium we had showers facilities because of the huge amount of concrete pouring and the danger to health it poses.
Another factor is the distance from the workplace to the facilities. On Wembley I had to consider two independent welfare facilities each with canteen and toilets located at the opposite sides of the site. And there was a bus going from the main access gate to the other side for ease the access of the people to and from work area.
I also take into account the duration of the works, the number of people involved and whether the facilities will need to be relocated during the construction phase.
I use an audit system based on the CITB SA 02CD where I can inspect myself the site and produce an acceptable appreciation of the standard of health and safety on site. This is a proactive method to ensure that the work conditions are adequate before any problems can occur.
The PPE (Personal Protective Equipment) are described in the method statements and risk assessments and are available to all workers for the entire duration of the construction. I do site visits to ensure that they use and have sufficient PPE and that they are being used. At the site storing facilities before starting work people will be handed adequate PPE for the type of work.
First Aide location will be located next to the offices and will have sufficient First Aid kits for the number of the people on site. A number of first aiders are available. I am First Aider myself but also I have the supervisors trained as first aiders because they are more likely to be closer to the risk area.
As a Project Manager I will always have a pre-start visit on site together with the site manager and the company’s Health and Safety rep, to ensure the welfare facilities are in place and appropriate for the works about to start in accordance with the Construction Phase Plan. For example if is big job with a lot of people involved, I will have a catering company serving hot food in a properly equipped canteen, if there is a small job with few people I have a canteen with microwave, fridge and kettle where they can serve themselves.
To keep all the facilities up to date, depending on the size, I am appointing a representative who will ensure that the canteen is properly cleaned and maintained, the toilets are in perfect condition and there is plenty supply of soap and towels, the dry rooms are cleaned and warm.
All the checks and the time when cleaning is done and by whom will be recorded into a daily form and stored for future reference. The welfare representative contact number and name is displayed to ensure that people can comment and report any unsuitable conditions to the management.
Complete 28.1.13.
E2
What methods are in place to monitor health, safety and welfare systems regularly for compliance with current legislation?
     I always like a proactive method to monitor health, safety and welfare systems. I am continuously inspecting the site and make improvements to the systems in place in order to minimize the risks arising from all activities. All the supervisors are trained and up to date with the current legislation and their duty is to report any breach in the health and safety and site rules. The site safety performance will continuously be monitored and be measured against the legal requirements and The Health and Safety Plan together with the site rules.
On Gunnels Wood Park working for Zelltec I usually undertake routine inspections of the workplace on my walks through the site. The subcontractor’s site supervisors also carry out daily inspections of the workplace prior to starting and during the works to ensure that operatives are working safely.
The company Safety Advisor will carry out inspections by visiting the site on a weekly or on a program based on Risk Assessments of the site activities. All reports are recorded and copies distributed to the health and safety responsible personnel. Random inspections will supplement the above and carried out by the Contracts Manager or the Construction Director.
I am trained under the CITB Site Management Safety Training Scheme and I will carry out workplace inspections of any working platforms, excavations or lifting equipment to ensure compliance with the Construction (Health, Safety & Welfare) Regulations 1996.
Regular and random inspections are ensuring that the good housekeeping is maintain within the workplace and that awareness is developed at all levels of the need to promote and maintain safety, health and environmental standards.
During inspection is necessary to engage a two way conversation with the people as to understand why they are doing the work that way and what issues they might have.
All the documents involved in the work activities like method statements from the contractors, scaffolding hand over certificates, first day site inductions, weekly toolbox talks are kept on a registers as part of my system. All the supplier’s receipts and hire orders, plant are kept on register. Hot work permits or any other permits required as well as certificates of training like IPAF or PASMA for the subcontractors, all are checked prior the work commence and recorded on file. Boundary fence together with the site security is inspected, monitored and recorded for compliance with current regulation. Even welfare facilities maintenance is monitored and recorded to ensure that they are cleaned and supplied periodically.
Complete 29.1.13.
Establish, Control and Monitor Environmental Factors and Sustainability
F1
How do you encourage a culture of environmental awareness and support for sustainability in the workforce?
      To everyone on a construction site should be clear that my goals as a Site Manager or now as a Project Manager are zero complaints in relation to the environmental policies and performance improvements. This objectives are communicated to the workforce at all levels by means of senior management team meetings, inductions, tool box talks, daily briefings and inclusion of environmental controls within the method statements.
Regular project reviews involving all site personnel including subcontractors and suppliers will provide the opportunity to discuss environmental issues and how to improve performance.
Environmental performance improvement on few sites like in Blackfriers or Angel working for Byrne Bros. was a major factor in a successful, cost effective project.
Having a control of supplies and reusing some of the materials required, recycling the steel waste, ordering the right amount of concrete, all contributed to reduce the costs and in the end to achieve the objectives.
Purchasing sustainable services and materials with the recycle content and from sustainable sources was another factor to focus my attention on.
I had a waste reduction target based on previous year data and I have raised waste awareness trough training, making sure that all site personnel are aware of environmental incident reporting requirements.
Regular controls and reporting against the targets highlighted the actions I needed to take to continually improve company’s environmental performance and demonstrate to the clients, workforce that I am taking environmental responsibilities very seriously. The Considerate Constructors’ Scheme is major tool in improving the environmental issues on construction sites. The site is monitored, assessed and scored against a code and then certificated of compliance and performances are awarded to the site when meets the code’s scoring criteria.
As a good neighbor I have a consideration for those around the construction site. In Gunnels Wood Park I had to be proactive in relation to the businesses in the vicinity of the site. We had meetings were I informed the neighbors about the possible activities which might affect them, like noise, dust, traffic, waste. I also have a good complaints system in place which provides a rapid response to issues which have been raised.
Complete 29.1.13.
F2
Describe how you would delegate duties for environmental management and monitoring sustainable work methods.
      By adding environmental issues on the day to day briefings and toolbox talks I am placing duties on all workforces on site. The working trades they have the duty to look after materials they use on site and keep their workplace tidy. Supervisors have the responsibility to monitor and report to me any misuse of supplies and any breach in the environmental policy that the company has. At Wembley Stadium it was a lot of demolition works involved and in order to keep the surrounded places clean, I had to have people spaying water on the buildings being demolished to keep the dust to minimum and at each exit gate a wheel wash was operational and a person responsible for the cleaning with a jet wash of the plant going out from site and onto the roads.
Even the roads onsite were sprayed with water to minimize dusting. There were a lot of people involved protecting the environment.
Managing the environmental impact is not just for one person in a company but is a process for all involved.
People within the management system will have specific activities and responsibilities and this will be clearly defined and set out.
In an organization will have the director who sets up the environmental management plan, environmental coordinators, to implement the plan, if is the case for noise pollution will have a noise specialist and for the waste management there is a waste coordinator.
Monitoring and inspection will take place to ensure that the environmental requirements are met. Examples of monitoring and inspection include noise measurements, water analysis, dust monitoring, air quality and Duty of Care checks, under the Waste Law. I have achieved all this on all sites by tours of the site, internal audits, external audits, supplier audits, energy usage and resource measurement.
Complete 29.1.13.
Evaluate and Select Work Methods
G1
How do you ensure method statements are accurate, clear and concise and acceptable to all the people involved?
      A method statement is a document prepared by an organization that describes exactly how a work activity is to be carried out in a safe manner and without risk to health.
Method statements needs to be written clearly and specific for the job in hand and to communicate important health and safety information to people doing the job and others like for example a main contractor who has an interest in how the job will be carried out. Factors that I have to consider are the complexity of the activity, the number of persons involved or affected, the plant and equipment used and the type of the materials involved. The environment where the work will be carried out is also a factor to take into account. I tend to keep the process simple involving the basic factors like what is going to be done, how exactly the work will be carried out, when and where, how this work affects other workers, what is the risk to health and safety and what control measures are in place to make it acceptable.
As a Site Manager for a contractor company I received many method statements from the subcontractors involved in all type of the activities. I am vetting those method statements by establishing that are suitable and sufficient for the work activities to be executed and ensuring that all workforce involved is covered. For the specialist operations and the materials used I forward the method statements to my Health and Safety advisor for consideration and to add any suggestion he may have with regards to the safety of the people involved. After close examination of the Method Statements at the pre start meetings I will brief the supervisors and foremen about the contents and highlight the importance of enforcing those method of work.
Complete 30.1.13.
G2
Illustrate how you recommend and promote the selected work method/s.
      In the Project Manager position I can choose the best work method available keeping in mind the cost effectiveness and the risks involved. I usually give a great attention to details for the work activities involved and I take into consideration past performance results and the ways I can improve this results. Based on the information I have recorded and the risk assessments made I am looking for a better selection of work methods then the previous one. On Wimbledon Site working for Lancsville, being a Site Manager I have received the method statements from the Project Manager for the completion of a flat roof. I have noticed that the provision for safety lanyards is missing from the method statements. I made my recommendation to the Project Manager and I had a new method statement and a safe working place for the roofers, minimizing the risk of falling.
The Method Statements are communicated at toolbox meetings to ensure that the work methods are understood by the workforce together with the foremen and supervisors who will be directly involved and have the responsibility that the selected work methods are followed.
If I receive RAMS from subcontractors, these will be checked against the current legislation and if I can make an improvement in the work methods as well as in the minimizing the risks involved I will make my recommendation to the subcontractors supervisor to consider amending those RAMS.
To ensure the selected work methods are applied on site I regularly make visits and monitor the work activities or I always delegate the site manager, foreman or the supervisor to enforce those method statements.
I understand that the Method Statements and Risk Assessments are a continuous process and the level of activity on site will determine the frequency of reviewing those methods but a generally assessment will be reviewed every month.
Complete 30.1.13.
Plan the Preparation of the Site for the Project
H1
Provide an example of when you gave accurate details about the proposed work to the utility and emergency services?
      At the start of a new construction project after the tender has been accepted, the management team, construction director, surveyor, architect and site manager have at the site location, a meeting with regards the prestart plan of the project.
In Gunnels Wood Park in Stevenage, working for Zelltec, as a Project Manager, I met the Construction Director together with the client and the surveyor. We established the procedures for the start of the project in such a manner to avoid the risk of danger to site personnel, visitor’s to site and plant/equipment and that all operations are performed in accordance with all current legislation and guidance. I was requested to have in place amongst other plans, the response plan in case of an emergency.
After taking in consideration the amount of people working at any one time on site, the number of subcontractors, and the nature of the works involved, I draw a Construction Phase Plan which included the emergency procedures in case of fire, accidents and unforeseen events and all CDM principal role contacts.
I also put together a information pack where I described the works involved with potential high risks like roof works, demolition, hot works, flammable liquids, solvents, paint, with the risk of fire, the number of people on site, the location of the site and route from the nearest Accident and Emergency Hospital, contacts number of the people responsible on site like the fire marshal, first aiders and also the management team numbers and included this information in the CPP.
I forward copies of this plan to the nearest Accident and Emergency Hospital, to the Ambulance Services, nearest Police Station and the closest Fire Brigade.
All the Emergency Services were invited to site to familiarize themselves with any existing arrangements or the complex layout of the site and surrounding buildings and to make any suggestions they feel appropriate to improve emergency access to the site.
A list of emergency contact numbers and directions to nearest hospital was also held and posted on site in the canteen and in my office.
On different project in Peterborough, building residential houses, I had to send a detailed construction plan to Anglia Water because one of the building proposed was adjacent to a main sewer pipe, which was not where it was on the plans. I had to review the details of the construction plan with the architect and build the foundation on concrete piles in order to avoid any damage to that pipe. Plans of the building and the purpose of it was send to electricity and gas provider to, in order to have the building connected to the utilities. They had a site visit and taken in the account the time table of the works we agreed when and where the meters will be installed and the points of entry on the property. All of this information was filed on my services call off schedule.
Complete 31.1.13.
H2
What methods do you use to plan the site layout for operational purposes and pass information about the plans to the people on the site?
Construction site plan involves identifying, sizing, and placing temporary facilities like welfare facilities, access routes for pedestrians and plant, site security, materials storage, utility services, health and safety, waste disposal and environmental considerations, within the boundaries of a construction site. Required temporary facilities and their designated area are depending by many factors including project type, scale, design, location, and organization of construction work.
At the start of a construction project I have in place a Construction Phase Plan put together after consultations with the construction director, architect, Health and Safety representative, emergency services. These consultations are ensuring that all the aspects of the work involved in the project are satisfying the requirements of the current health and safety legislation and that all major hazardous activities are reviewed and assessed at the planning stage.
When it comes to site layout I have in principal two objectives. First is that the site must be designed to maximize efficiency by promoting workers productivity, meet the projects timetables and to reduce costs. And the second objective is to create a safe work environment for all people involved by allocating adequate resources to indentify, eliminate or control the hazards and risks at the work place and by providing information, training, supervision, plant and equipment as necessary.
I am taking into consideration when planning a site layout many factors like for example Health and Safety will include
fire prevention, because fire is a major cause of damage on construction sites and for that, fire extinguishers are basic requirements on a construction project, medical services, a first aid kit is a requirement and on a larger projects like Wembley Stadium a nurse and a doctor vehicle will be always present, also PPE should be provided at all times and ensure that it is used accordingly. Proper Site Accessibility for the unloading and loading of the materials, emergency access routes are important and the layout of the internal roads separating the pedestrian routes from the plant routes. Security, offices location, materials handling, utilities supply, storage and site cleaning, all has to be taking into account when planning.
Consultation with the workforce from all levels will take place about the construction layout plan to give the possibility to raise any concerns about the health and safety issues direct with me as the Project Manager, my delegates, or the health and safety representative. These consultations will include: pre-start meetings, progress meetings, emergency meetings, written instructions, verbal instructions, site inductions, walks on site, design coordination meetings. To pass on the information I also use posters, signs and notices as are necessary for example the location of the fire fighting equipment or the location of the flammable substances.
Complete 31.1.13.
Monitor Project Activities
I1
What methods do you use to ensure agreed facilities (attendance) are available for subcontractors in accordance with project and contractual agreements?
      After the tender is agreed and the job is allocated to me by the construction director, I will appoint my site manager and have a pre-start meeting, if is possible at the site location. At this meeting we establish the schedule of the works involved and a time table for the subcontractors. I will then notify the subcontractors about the work program and I will arrange a meeting with the subcontractors’ Project Manager perfecting the details about the work activities assigned to them and agree a time frame for the works. Initially the Health and Safety Plan will provide information to subcontractors about all the works involved and the risks associated with. Subcontractors will be informed of the risks arising from the location, trade operations and environment relevant to their work during the pre-start meeting an updated via appropriate meetings like progress meetings, emergency meetings, design meetings. We perfect a works contract or an agreement where I specify the requirements for that specific job.
When I am working for a contractor company, like I am now, it is specify in the works agreements and contracts that the contractor will be responsible for providing safe access, first aid, which usually is my duty as I am a trained first aider, and constant supervision for the duration of the works. All these details have been communicated and perfected at the pre-start meeting to ensure there is no confusion after works starts. My duty is to implement the provisions and maintenance of the working environment and systems of work, so far as is reasonable practicable, safe and without risk to health and safety. Ensure that adequate supervision is maintained and that clearly areas of responsibility are established with subcontractors.
Communication is the most important aspect of the work relations between me and subcontractors and that is achieved through work meetings and keeps them up to date about any changes in the circumstances of the work schedule by e-mail, fax or telephone. Communication with the subcontractors on site will be maintain by Health and Safety inductions, daily contact on site, tool box talk, safety signs and posters. When I have important information about the project, to make sure that subcontractors get it, I will send it to all people involved in the project, my construction director, my site manager, subcontractor’s project manager and their supervisor.
It is my responsibility to ensure that subcontractors attend the relevant meetings promoting co-operation between subcontractors.
Complete 5.2.13.
I2
Explain how you plan and obtain sufficient resources of the appropriate type to meet the project requirements and timescales.
     Project management involves many tasks, and in order to obtain sufficient resources to meet the project requirements and timescales. I start by investigating the site before construction process starts. By doing that I make sure that all the relevant information are on file and together with the quantity surveyor and the site manager we plan the allocation of resources and materials procurement at the appropriate times. I always plan ahead otherwise I will never finish a project in time. As the work progress and one activity starts, like for example the digging starts for the foundation, I have already in place the materials needed for the completion of that foundation, shuttering carpenters are on the job, steel fixers, equipment for concrete pouring is on site, all ready.
Keeping in touch with the suppliers is another major factor in keeping the work in the time frame. For example I needed for a underground car park some dense concrete blocks to match existing walls, and when I was at the stage of ordering those blocks the supplier told me that they are special blocks and needed few weeks to deliver. But I was way ahead of the works and I had plenty time to spare and I had the blocks right on time. The same thing with the working force, if I need a temporary trade I will inform the work force agency weeks before hand in order to ensure I will have the man needed at the specific time.
Planning ahead is also the best way to overcome the minor unforeseen delays which may arise in a construction project.
Every project can be moved off schedule in many ways and as a Project Manager I have to work things out to get project back on track by finding the cause of the problem and to find ways to make corrections. Depending of the stage of the project I apply different correction methods. If the project is at the beginning I can reassign resources by getting the non productive people swapped to less important work or by reallocating resources to most critical, time consuming, work. If the project is towards the end I can use overtime work to get everything done on schedule or getting additional resources, like one electrician completes the work in 5 days, two electricians can finish the job in two days, and this actually benefits the project by applying twice the resources for less than half the time.
Another way to get the project back on track is to do more activities at the same time when the type of the project permits.
Complete 31.1.13.
I3
Give an example of when you have organised and controlled the site and resources so that conditions were safe, the site was tidy and created a favorable image of the organisation and the project.
      The best example I can give is the construction and refurbishment which took place at Guildhall London, where I was a site manager for Lancsville. Due to its location in central London and the nature of the works, which included alterations, demolition, new builds, as a site manager at that time it was my responsibility to ensure that the work activities and all related aspects not interfere with neighbor’s business activities and the project is completed in the time frame allocated.
When the project started first activities on the agenda was to make the site secure by building an environment friendly fence all around the site, with appropriate access gates and parking facilities inside the perimeter. The highest concern was the safety of the pedestrians all around the site from the falling objects. I had to protect the walkways and the adjacent car parks by cover them with protective nets. Signs and posters were displayed all around the site and at the main entrance a log book and security were in place to prevent any unauthorized entrance to the site.
All the company personnel had jackets and Personal Protection Equipment with company’s logos on. Office were located in a safe area and maintained clean and tidy as well as all welfare facilities.
I had dedicated personnel for housekeeping and all trades had to comply with my plan regarding material storage and waste control. Waste was removed daily as a minimum.
All operatives had to attend a site induction prior to start work on site and all visitors report to the Site Office for registration. When on site PPE had to be worn at all times.
For a construction site in Central London space is a major issue. For that I had a plan for all the materials to be delivered when they were needed and all the demolition waste to be removed from site as necessary to avoid crowding.
We had a visit from the Client after the project started and they were very pleased by the look and organization of the site and because they had no complaints from neighboring businesses or pedestrians.
Complete 31.1.13.
Ensure that Work Activities and Resources Meet Project Work Requirements
J1
Describe how you would evaluate alternative methods, resources and systems to select the best solution to meet project requirements.
      Site management, in general, involves many tasks, such as site investigation before construction process starts, material delivery and procurement management, keeping better site records, keeping good site communication and high level of information flow, monitoring performance regularly, establishing a well co-ordination system among different parts, and performing a good site layout planning.
Before a project starts my evaluation of the methods, resources and systems are based on my knowledge and previous projects experience. When I am completing a project and I have noticed that was a better approach for a specific task, at the next project I am trying to implement the new method.
The alternative method or system will be passed on to the construction director, surveyor and the architect and if it proves to be more efficient and reliable then I will have it on the new project. Sometimes there is a better product available from the supplier that will improve results in a specific activity. All this new and improved methods will be discussed in the pre-start meetings as well as on progress meetings. Also at those meetings I can advise or seek advice from the people involved in the project, sometimes I took advice from the experience trades involved directly in the work process and they had a better way to do things.
I evaluated the new methods against the project specifications and if the decision was mine to make and they were viable I agree with the new method or passed on to the client or construction manager for consideration.
Complete 31.1.13.

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